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Customer Support

Managed IT Services for Healthcare Institutions & Facilities

Leading Healthcare IT Solutions for Seamless Operations and Enhanced Patient Care

OUR CLIENTS

Our Trusted Clients

Enhance Healthcare Efficiency and Security with Our Certified IT Partner

Transform Your IT Experience to Elevate Patient Care and Satisfaction

Why choose Propel Technology for healthcare managed IT services?

  • Minimize cost and administrative overheads when you work with one, award-winning partner for all your IT needs.
  • Get IT headaches solved fast with our 24/7 helpdesk, answering the majority of calls with live agents.
  • Protect your systems from theft and breaches with our cyber security services that come industry-recognized.
  • Enhance patient expereinces with advanced telemedicine technologies across your practice
  • Minimize HIPAA, ePHI, and HITECH hassles with a certified, seasoned team of IT professionals.

Request a Quote for our Healthcare IT Services

Complete Healthcare IT Solutions

Full and Co-Managed IT Services

Transform IT challenges to seamless operations with our healthcare managed services enhancing productivity.

Cybersecurity

Fortify your digital defenses with our top-tier IT services safeguarding against cyber threats.

24/7 Helpdesk

24/7 lifeline for IT emergencies. Fast resolutions on first call from live support agents.

IT Consulting

Elevate IT strategies with expert consulting. Tailored advice for small practices and large healthcare providers.

Cloud Services

Optimize operations and costs with cutting-edge cloud solutions. Expert migration, monitoring, and management by IT professionals.

Compliance Support

Mitigate penalties and audits with our expertise. Implement HIPAA-compliant solutions for seamless compliance.

Backup & Disaster Recovery

Safeguard data with our reliable backup and disaster recovery solutions for quick restoration in any scenario.

Proactive Network Monitoring

Prevent business disruptions with proactive network monitoring to detect and resolve IT issues efficiently.

IT Procurement

Access the best prices and terms for your IT needs, saving significantly compared to retail.

Unlock Tangible Benefits Through Our Healthcare IT Solutions

151+

Businesses assisted throughout North America

40%

Reducing annual IT expenses

57+ Years

With a collective background in the IT industry

Improved IT Health, Enhanced Patient Care

Optimize IT for Superior Patient Care!

Healthcare Managed IT Services

Cut Costs and Increase Productivity

Reduce administrative overheads with a full-service managed IT services provider that will not only monitor and support your IT, but leverage technology and software to boost productivity across your teams.

Lower your IT costs, improve network stability, reduce time dealing with IT issues, and gain complete visibility into your IT spending.

Enjoy a seamless experience when you work with one partner for all your IT needs–whether you are a single or multi-location business.

Healthcare IT Services

Remote and On-site Support

Sleep better at night knowing your IT is being monitored and managed 24/7 by one of the most trusted IT companies.

Resolve IT issues wherever, whenever with a team that can address IT issues remotely. Mission-critical issues are resolved by our certified professionals.

Get the responsiveness of an in-house IT team when you work with one of the leading managed services providers.

Healthcare Managed IT Services

24/7 IT Support From Humans, Not Bots

Envision having a personal IT squad, ready to jump into action around the clock.

Say goodbye to cold automated replies and maddening wait times. Boasting a high live call answer rate, we’re the solution to your tech troubles.

Your agents can also access our support team through their mobile devices. This way, if they have an urgent IT problem while out in the field, they can easily get a hold of us.

Real people, real solutions – that’s our commitment to keeping your real estate business agile.

Healthcare IT Service FAQs

Our Healthcare Contact Center Solution is specifically tailored for healthcare providers, offering a range of specialized services for both inbound and outbound call management.

The core mission of our center is to enhance the patient experience significantly. We achieve this by simplifying the complexities of healthcare delivery and simultaneously increasing the return on investment for healthcare organizations, making it a win-win situation for all involved parties.

Compliance with essential industry standards is a top priority for us.

We rigorously adhere to HIPAA, PCI, and GDPR guidelines to ensure the utmost security. Our stringent security measures are designed to protect all sensitive patient data rigorously.

This focus on compliance and security allows healthcare providers to concentrate solely on delivering exceptional patient care without worrying about data breaches.

Our IT professionals are not just well-versed in technology and customer service; they are also rigorously trained in cybersecurity best practices.

This comprehensive, multi-disciplinary training equips them to handle a wide range of inquiries, ranging from usability issues with telemedicine software to advanced technical support.

Moreover, their training in cybersecurity enables them to identify and prevent phishing attacks, thereby securing sensitive patient data effectively.

We understand that the needs of healthcare organizations can be diverse and subject to change.

Pay only for the services you need, when you are with us. Our flexible services and transparent pricing ensure you will remain in control of your budget throughout.

We offer scalable delivery models that can be adjusted either upward or downward to meet your organization’s evolving needs, all without locking you into a long-term commitment.

Absolutely, we offer solutions that are meticulously designed to integrate seamlessly with your existing healthcare management systems.

This ensures not just a smooth transition but also immediate operational improvements.

Your health care organization can start benefiting right away from enhanced efficiencies, advanced features, and a more streamlined patient care process.

OUR PARTNERS

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