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Customer Support

IT Services for Retail

Boost Retail Efficiency with Propel's Tailored IT Solutions Today!

OUR CLIENTS

Client Partnerships with Propel Technology

Cut Costs, Solve Issues with Propel's Responsive IT Solutions

Drive Efficiency, Elevate Profits with Propel Technology’s Comprehensive IT Support

Experience Propel Technology’s Unmatched Retail IT Services Benefits:

  • Minimize cost and administrative overheads: Partner with an award-winning IT provider for streamlined services.
  • Fast IT issue resolution: Access our 24/7 helpdesk staffed with live agents for rapid support.
  • Enhanced cybersecurity: Safeguard your systems with industry-recognized security solutions.
  • Reduce IT payroll costs: Opt for co-managed or full-service support without long-term contracts.
  • Access diverse tech expertise: Benefit from our numerous tech certifications for tailored IT solutions.

Request a Quote for our Retail IT Services

Complete Solutions for Your IT Needs

Full and Co-Managed IT Services

Transform your IT challenges into streamlined operations with managed retail IT services, enhancing productivity and minimizing disruptions.

Cybersecurity

Fortify your online fortress with cutting-edge cybersecurity solutions from our premier IT services company.

24/7 Helpdesk

Immediate assistance for IT crises. 24/7 support, resolving most issues in one call. Responsive aid from live agents.

IT Consulting

Elevate IT strategy with expert guidance. Empower small retailers and multi-location businesses with strategic consulting.

Cloud Services

Optimize operations and expenses with cutting-edge cloud solutions. Trust our experts for seamless migration, monitoring, and cloud management.

Compliance Support

Mitigate penalties and audits with expert support. Propel ensures compliance with PCI DSS, HIPAA, and security mandates.

Backup & Disaster Recovery

Protect your data with resilient backup and disaster recovery solutions. Ensure secure, reliable data restoration under any circumstance.

Proactive Network Monitoring

Prevent disruptions with proactive network monitoring. Resolve IT issues before they impact operations for uninterrupted business flow.

IT Procurement

Access cost-effective IT solutions. Obtain competitive prices and advantageous terms not available elsewhere for smart procurement.

Unlock Business Success through Our Retail IT Services Solutions

151+

Businesses across North America that receive support.

40%

Reducing annual IT costs

57+ Years

Total experience in the IT industry

Optimize Your Business Efficiency with Expert IT Solutions Today

Simplify IT, Boost Business Success Today!

Retail IT Services

Cut Costs and Increase Productivity

Reduce administrative overheads with a full-service managed IT services provider that will not only monitor and support your IT, but leverage technology and software to boost productivity across your teams.

Lower your IT costs, improve network stability, reduce time dealing with IT issues, and gain complete visibility into your IT spending.

Enjoy a seamless experience when you work with one partner for all your IT needs.

IT Services for Retail

Remote and On-site Support

Sleep better at night knowing your IT is being monitored and managed 24/7 by one of the most trusted IT companies.

Resolve IT issues wherever, whenever with a team that can address IT issues remotely. Mission-critical issues are resolved by our certified professionals.

Get the responsiveness of an in-house IT team when you work with one of the leading managed services providers.

Retail IT Services

24/7 IT Support From Humans, Not Bots

Envision having a personal IT squad, ready to jump into action around the clock.

Say goodbye to cold automated replies and maddening wait times. Boasting a high live call answer rate, we’re the solution to your tech troubles.

Your agents can also access our support team through their mobile devices. This way, if they have an urgent IT problem while out in the field, they can easily get a hold of us.

Real people, real solutions – that’s our commitment to keeping your real estate business agile.

Retail IT Service FAQs

We offer a comprehensive range of IT services tailored specifically for retail businesses. Our services include point-of-sale system support, inventory management software, customer relationship management (CRM) tools, network setup and security, and data backup and recovery solutions.

We understand that every retail business has unique needs, and we’re here to provide customized solutions that will help streamline your operations and enhance the customer shopping experience.

We pride ourselves on our rapid response times. Our dedicated support team is available 24/7 to ensure that any technical issues you encounter are resolved as quickly as possible.

For urgent matters, we aim to respond to the issue within an hour of receiving your request. Our goal is to minimize downtime and ensure that your retail operations run smoothly at all times.

Absolutely! Our team has extensive experience in integrating a wide variety of retail software and systems.

Whether you need help connecting your point-of-sale system with inventory management software, setting up seamless data flow between different platforms, or integrating payment processing solutions, we’ve got you covered.

We ensure all your systems work together cohesively, optimizing efficiency and improving your business processes.

Yes, we provide thorough training and ongoing support for all the IT solutions we implement. Our goal is to empower your staff with the knowledge and skills they need to effectively use the technology at their disposal.

Training can be conducted in-person or remotely, depending on your preference, and we’re always here to provide additional support or answer any questions your team may have.

This allows you to adapt your IT support to your current needs, whether you’re expanding your portfolio, entering new markets, or navigating seasonal fluctuations.

Security is a top priority for us. We implement robust security measures, including firewalls, encryption, and secure access controls, to protect your retail IT systems from unauthorized access and cyber threats.

Additionally, we regularly conduct security audits and vulnerability assessments to identify and address potential risks.

Our team stays updated on the latest security trends and threats, ensuring that your retail business is safeguarded at all times.

OUR PARTNERS

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